MDS Global supports iD Mobile – the UK’s largest 100% digital, flexible and personal MVNO

Launched in 2015, iD Mobile has grown rapidly, contracting 335,000 subscribers in its first 15 months. It now has more than
1 million subscribers.

iD Mobile is a Carphone Warehouse sub-brand and is a major threat to UK MNOs and MVNOs.

iD Mobile was the first to offer:

Free data rollover

Instant tariff updates

“We’re the first mobile network built around you, giving you maximum control and flexibility according to what you need.”

And customers can instantly:

Personalise their plans

View all charges

Set spend limits

Share balances

iD Mobile is built on an integrated end-to-end digital platform, powered by MDS Global’s VNOnDemand, which offers:

Real-time management of customer experience
Order management and provisioning
Customer care and billing

The benefit of this to iD Mobile is:

Lower operational costs

Customer self-service minimises call centre costs
Uses social media to reduce marketing costs

Higher profitability

Seamless online experience
Personalised service

Increased customer loyalty

Decreased customer churn
Lower-cost customer acquisition

This gives iD Mobile the flexibility to innovate through personalisation and customisation, improving and facilitating the way in which their customers interact with them.

To find out more about MDS Global's work with iD Mobile, please contact us:

Address

Suite 423, Chadwick House, Birchwood Park, Warrington, WA3 6AE
See map

6th Floor, Cornmarket Square, Denmark Street, Limerick, Ireland V94 CH6D
See map

MDS Global supports iD Mobile – the UK’s largest 100% digital, flexible and personal MVNO

iD Mobile was the first to offer:

And customers can instantly:

The benefit of this to iD Mobile is:

To find out more about MDS Global's work with iD Mobile, please contact us:

Address

Phone

Email

Links

Social