The advent of 5G networks represents a significant catalyst for change in the telecoms market. In the enterprise space in particular, 5G networks will allow customers to work effectively with the service provider to co-create and specify an exact guaranteed service level agreement to meet their business needs.
This degree of process change not only revolutionises the nature of the services available to customers, it also impacts the way service providers manage their business operations. In particular, it places new demands on what they require from their business support systems and solutions.
This means that many service providers are looking at their BSS stack and are wondering whether, and how, it can be updated to cope with the variety of enterprise service options that can be created.
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